Frequently asked questions

How are you different from other eye clinics and larger chains?

Paul is the actual owner and optometrist so he can focus on providing excellent customer service and using the latest, best lenses on the market. He has low overheads and that means he can provide all his products and services at an excellent price.

Chain store managers unfortunately usually see you as a sale, rather than a valuable customer and usually have inflated prices to pay for their high overheads.
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How often should I get my eyes examined?

Even if you have no eye problems, you should still get your eyesight tested every three years for early detection and prevention of common eye disease. General health problem such as diabetes and hypertension can also often be detected by looking at the blood vessels behind your eyes.

You should of course be tested more often if you or your family have a history of eye disease such as glaucoma.
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Do I need to take any precautions before coming in for an eye examination?

The optometrist will sometimes have to put drops in your eyes that dilate your pupil and give you slightly blurred vision for 3-4 hours. You will be advised beforehand if this is necessary so you can bring a driver with you.
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What about after the examination?

Again, if the optometrist has used dilating eye drops then you would be more comfortable wearing sunglasses afterwards.
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How much do you charge for a consultation?

We continue to bulk bill eligible pensioners over sixty-five years of age. For non-pensioners, your exact out-of-pocket expense will vary according to the type of eye exams and procedures you require and the Medicare rebate you are entitled to. We offer on-the-spot Medicare claiming for your convenience. Please phone us if you require more information on the cost of your eye exam.
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How long does a consult generally take?

About 20 – 30 minutes.
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What qualifications does Paul Lagos hold?

Paul has a bachelor of Applied Science in Optometry and a Graduate Certificate in Ocular Therapeutics, both from the Queensland University of technology.
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How do you check children’s eyes?

We have special eye charts with pictures and shapes on them for testing children's eyes - they do surprisingly well!
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Can you test baby’s eyes? How?

Yes, an optometrist can test a baby’s eyes by using eye drops and an instrument called a Retinoscope to bounce light off the back of the baby’s eyes and detect any need for spectacles.
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Do I need to bring my old glasses or contact lenses with me?

Yes, that is always a good idea so we can see if your eyesight has changed or not.
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